Investigation into Factors Influencing Employee Retention Among IT Professionals: A Perspective from India

Abstract

Employee retention poses a significant challenge for IT organizations in India, where skilled professionals are in high demand both domestically and internationally. The departure of technocrats in pursuit of better opportunities threatens the stability and productivity of these organizations, particularly in the face of economic uncertainty and fierce competition. To address this issue, effective retention strategies are crucial. This study adopts a holistic approach to investigate the factors influencing employee turnover in Indian IT and multinational companies, as perceived by HR managers. The research aims to identify the reasons for employee attrition, factors contributing to retention, attitudes toward work, work relationships, and basic expectations from the organization. Furthermore, the study seeks to determine if there are any significant differences in responses between IT professionals employed in Indian IT companies versus multinational corporations. Analyzing data collected from 30 IT professionals, the study found no significant difference in responses between these types of companies. However, differences were observed based on certain demographic factors such as total experience, position, and participation in sponsored certification programs. The findings of this study are expected to assist HR managers in developing tailored retention strategies to mitigate attrition rates within their respective organizations.